AI-Led BPMS, IT Services & No-Code Software Platform in India

This is an opportunity to acquire a growing India-based technology and business services company active in IT services, AI-led BPMS, enterprise application development, infrastructure support, and intelligent process transformation. The company positions itself as a provider of scalable, future-ready solutions that help enterprises automate, optimize, and modernize operations. Publicly presented service lines include Application Development, Managed Services, IT Infrastructure & Service Desk Management, and AI-enabled process management.

A key strength of the business is its productized innovation capability through Project X, an AI-powered no-code application builder designed to generate custom software from plain-language prompts, with built-in workflows, business intelligence capabilities, and API integrations. The company also offers AI agents that manage inbound calls, WhatsApp, email, and text interactions on a 24/7 basis, supporting customer engagement and lead qualification use cases.

The business is positioned at the intersection of digital transformation, automation, conversational AI, and managed enterprise services, creating a compelling platform for strategic buyers seeking a combination of recurring services capability and scalable software/IP potential.

Products & Services Overview

• IT Infrastructure & Service Desk Management
• Application Development & Services
• Smart Process Transformation (AI-Led BPMS)
• Project X No-Code Application Builder
• AI Conversation Agents for voice and digital channels

Investment Highlights

• Attractive positioning in IT services, AI automation, BPMS, and enterprise software enablement
• Combination of service revenueand product/IP capability through Project X and AI-driven automation offerings
• 24/7 multi-channel supportand 9% uptime SLA-driven infrastructure and service desk operations
• Enterprise-focused solution suite spanning software development, managed services, process automation, and conversational AI
• Opportunity for a buyer to scale through cross-selling, operational leverage, and broader enterprise penetration
• Opportunity for full exit or strategic partner with majority purchase.