Contact Center Service Provider in Slovakia

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Slovakia
Telecommunications
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115
  • Contact Center Service Provider in Slovakia
  • Contact Center Service Provider in Slovakia
    Contact Center Service Provider in Slovakia
  • () 4,500,000 $
    375,677,550 ₽
    () 1,100,000 $
    91,832,290 ₽
    ()

    A contact center service provider in Slovakia, which operates across EU, is for sale. The company provides comprehensive customer service solutions including inbound, outbound, and blended contact centre operations, with a strong focus on voice based services. The company maintains high operational standards with ISO 9001 and ISO/IEC 27001 certifications. The company’s business development strategy relies primarily on referrals and inbound leads, servicing 4 major clients across telecommunications, IT and outsourcing sectors. Their operations are exclusively focused on phone related work, with notable features including 2 high reward campaigns and a specialised 30 agent blended project team. This operational structure allows them to maintain high service quality while meeting diverse client needs across their target market.

    Industries Served:

    • Telecommunications
    • Information Technology
    • Business Process Outsourcing

    Services Offered:

    • Inbound Customer Service
    • Outbound Calling
    • Blended Contact Center Operations
    • Voice/Chat Support
    • Email Support
    • Back Office Operations

    Revenue Forecast:

    $7,700,000.00

    Geography:

    Two offices in EU

    Headcount:

    520 employees

    7,700,000 $
    642,826,030 ₽
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