Contact Center Service Provider in Slovakia
379,156,050 ₽
92,682,590 ₽
Description
A contact center service provider in Slovakia, which operates across EU, is for sale. The company provides comprehensive customer service solutions including inbound, outbound, and blended contact centre operations, with a strong focus on voice based services. The company maintains high operational standards with ISO 9001 and ISO/IEC 27001 certifications. The company’s business development strategy relies primarily on referrals and inbound leads, servicing 4 major clients across telecommunications, IT and outsourcing sectors. Their operations are exclusively focused on phone related work, with notable features including 2 high reward campaigns and a specialised 30 agent blended project team. This operational structure allows them to maintain high service quality while meeting diverse client needs across their target market.
Industries Served:
- Telecommunications
- Information Technology
- Business Process Outsourcing
Services Offered:
- Inbound Customer Service
- Outbound Calling
- Blended Contact Center Operations
- Voice/Chat Support
- Email Support
- Back Office Operations
Revenue Forecast:
$7,700,000.00
Geography:
Two offices in EU
Headcount:
520 employees
Tags:
The information in the catalog is not an exact offer. The parameters of the deal are specified during negotiations with the seller. The legal status of listings in this catalog is set out in the website's Information Policy, a link to which can be found at the bottom of this page.
648,778,130 ₽
REAB Services
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